Booking Policy

For our new clients

Welcome. We want to make your appointment special. If there is anything we can do for you, such as adjusting the volume of the music, or the temperature of your room, don’t hesitate to let us know.

We suggest you arrive at least 10 minutes before your first visit, so you can complete your consultation card. If you have any medical conditions, allergies or are taking medication, please let us know before your treatment.

Cancellations

If you wish to change or cancel your appointment, please provide at least 24 hours’ notice. With less than 24 hours’ notice, you will need to pay 50% of your appointment fee. If you don’t show up for your appointment, a 100% fee will apply.

Running late?

We want you to enjoy the full experience of your treatment. Arriving late will reduce your appointment time, so please ensure that you arrive on time.

Payment options

We accept cash, EFTPOS, MasterCard and Visa.

The minimum EFTPOS transaction is $20.

Hours of operation

We are open from Tuesday to Saturday:

Mon: Closed
Tues: 10am — 6pm
Wed: 10am — 7pm
Thu: 10am — 8pm
Fri: 10am — 6pm
Sat: 9am — 3pm
Sun: Closed

I used to be unsure about spending money on skin and beauty services because I thought it was not necessary. How wrong I was! Tanja makes you feel so comfortable and I always walk out feeling more confident with how I look. My skin has cleared up dramatically and my eyebrows have never looked better.…

E.V., Fitzroy

Tanja is a perfectionist , she won’t let you leave until she is 100% happy with her work. She’ll do anything she can to help you, forever going out of her way. 
I’ve always had skin problems, but since seeing Tanja my skin looks the best it ever has. 
I highly recommend anyone going to Sanctum; you…

J.R., Dromana