Booking Policy

For our new clients

Welcome. We want to make your appointment special. If there is anything we can do for you, such as adjusting the volume of the music, or the temperature of your room, don’t hesitate to let us know.

We suggest you arrive at least 10 minutes before your first visit, so you can complete your consultation card. If you have any medical conditions, allergies or are taking medication, please let us know before your treatment.

Cancellations

If you wish to change or cancel your appointment, please provide at least 24 hours’ notice. With less than 24 hours’ notice, you will need to pay 50% of your appointment fee. If you don’t show up for your appointment, a 100% fee will apply.

Running late?

We want you to enjoy the full experience of your treatment. Arriving late will reduce your appointment time, so please ensure that you arrive on time.

Payment options

We accept cash, EFTPOS, MasterCard and Visa.

The minimum EFTPOS transaction is $20.

Hours of operation

We are open from Tuesday to Saturday:

Mon: Closed
Tues: 10am — 6pm
Wed: 10am — 7pm
Thu: 10am — 8pm
Fri: 10am — 6pm
Sat: 9am — 3pm
Sun: Closed

I’ve been seeing Tanja for nearly a decade and highly recommend all of Sanctum’s services. My eyebrows are always perfect, carefully and precisely crafted. My skin is better then it has ever been before and responds extremely well to the quality dermaviduals products. I’ve seen other therapists and had treatments at many spas and nothing…

C.T., Doncaster East

Tanja is amazing! She’s a woman who has knowledge, skill and passion to help anyone with any skin condition. When I see Tanja, I have so much trust in her to let her do her magic without a worry. Tanja uses products (such as dermaviduals® ) she believes in and will only give advice based…

G.K., Preston