Booking Policy

For our new clients

Welcome. We want to make your appointment special. If there is anything we can do for you, such as adjusting the volume of the music, or the temperature of your room, don’t hesitate to let us know.

We suggest you arrive at least 10 minutes before your first visit, so you can complete your consultation card. If you have any medical conditions, allergies or are taking medication, please let us know before your treatment.

Cancellations

If you wish to change or cancel your appointment, please provide at least 24 hours’ notice. With less than 24 hours’ notice, you will need to pay 50% of your appointment fee. If you don’t show up for your appointment, a 100% fee will apply.

Running late?

We want you to enjoy the full experience of your treatment. Arriving late will reduce your appointment time, so please ensure that you arrive on time.

Payment options

We accept cash, EFTPOS, MasterCard and Visa.

The minimum EFTPOS transaction is $20.

For naturopathic consultations we also provide HICAPS payment options

Hours of operation

We are open from Tuesday to Saturday:

Mon: Closed
Tues: 10am — 6pm
Wed: 10am — 7pm
Thu: 10am — 8pm
Fri: 10am — 6pm
Sat: 9am — 3pm
Sun: Closed

Tanja is such a pleasure to be around, she has a beautiful genuine nature and I feel totally at ease letting her do her thing. She takes such pride in her work and I always walk away stoked with the results.

G.H. Mont Albert

Love the vibe of Sanctum! As soon as I walk in the front doors I’m instantly relaxed and feel fab! The girls are all so friendly and amazing at what they do! Whether it’s my shellac, waxing or spay tans, I am always so happy and impressed when I leave. Highly recommend!

E.B., Melbourne