Booking Policy
For our new clients
Welcome. We want to make your appointment special. If there is anything we can do for you, such as adjusting the volume of the music, or the temperature of your room, don’t hesitate to let us know.
We suggest you arrive at least 10 minutes before your first visit, so you can complete your consultation card. If you have any medical conditions, allergies or are taking medication, please let us know before your treatment.
Cancellations
If you wish to change or cancel your appointment, please provide at least 24 hours’ notice. With less than 24 hours’ notice, you will need to pay 50% of your appointment fee. If you don’t show up for your appointment, a 100% fee will apply.
Running late?
We want you to enjoy the full experience of your treatment. Arriving late will reduce your appointment time, so please ensure that you arrive on time.
Payment options
We accept cash, EFTPOS, MasterCard and Visa.
The minimum EFTPOS transaction is $20.
For naturopathic consultations we also provide HICAPS payment options
Hours of operation
We are open from Tuesday to Saturday:
| Mon: | Closed |
| Tues: | 10am — 6pm |
| Wed: | 10am — 7pm |
| Thu: | 10am — 8pm |
| Fri: | 10am — 6pm |
| Sat: | 9am — 3pm |
| Sun: | Closed |
Staff were knowledgeable and very lovely. I thoroughly enjoyed my facial and, through the education the therapist shared, I felt confident that this was the right product for my skin. My skin is less reactive and red… no more dry spots and certainly more hydration
Tanja is a world class skin therapist who has significant knowledge in skin chemistry and skin care. I live in Germany but every time I am in Melbourne, I try to make time to visit Tanja. Her products are always selected after careful skin examination and leave your skin feeling wonderful.